The region is situated in south-eastern Europe and has a total area of 467,000 square kilometres. Most of the countries are located on the Balkan Peninsula, hence the name of the area. It is distinguished by cultural and inter-ethnic diversity, as well as stable economic growth over the past 15 years.
Gaminatorexperts explain how and why it is worthwhile to invest in the local entertainment market. You will learn which jurisdictions offer the best conditions for creating and scaling an online casino business. The studio also describes where the sector is completely given to state monopolies.
The state is rightfully considered the driving force of the entertainment niche on the peninsula. It is the most densely populated country in the region and is home to more than 20 million people with a high interest in gambling.
The total GGR of the sector is about €900 million per year, and this figure is constantly growing.
The country has equally well-developed land-based and online spheres, but in recent years, the largest investments have been in the iGaming area.
This is facilitated by the spreading penetration of smartphones in the region: 88% of the population uses mobile devices and has access to high-speed Internet.
Features of the local market:
The Romanian National Gambling Office (ONJN) is responsible for issuing permits. The commission promotes a responsible approach to the placement of bets, monitors the work of licensees, and participates in resolving disputes between operators and their clients.
The regulator grants 2 types of certificates: B2C and B2B. Having the first document allows entrepreneurs to manage several platforms at once, for example, a casino and a sportsbook portal.
Loyal requirements are put forward for the applicants. To obtain a permit, it is not necessary to register a legal entity in the country. It is enough to be a resident of one of the EU jurisdictions. This is one of the main reasons why the largest developers have opened their representative offices in Romania. These are BetSoft, Pragmatic Play, Playtech, and others.
The licence fee is calculated based on the cash flow. Entrepreneurs pay from €15,600 to €312,000, depending on the GGR for the reporting period. For holders of a B2B permit, the amount is fixed — €9,500 per year.
All types of gambling are allowed here, but online casinos and bookmakers are the most popular. Since 2018, the country has demonstrated rapid development of the digital entertainment market — about 35% of growth annually.
This is due to the holding of major sporting events in Europe, as well as changes in the rules for regulating the niche.
The Greek Gambling Commission (HGC) issues 2 types of licences: for online betting and all other types of activities. The original request can be submitted through the official website of the regulator, and supporting documents are usually sent by mail.
The registration fee is €10,000. The certificate is issued for 7 years.
Greece has set fairly high financial requirements for applicants compared to other Balkan countries. Thus, operators must confirm the availability of a bank guarantee in the amount of €100,000. The minimum start-up capital is €200,000.
The jurisdiction is distinguished by a responsible approach toward gambling, as well as the protection of socially vulnerable groups and minors. The legislation that was updated in 2021 presents several demands to licensees:
maximum bet in slot machines is €2;
minimum time to spin reels in slots is 3 seconds;
jackpot limit is €50,000;
promotion of gambling products through affiliated companies registered with HGC;
advertising of entertainment solutions on only one website.
The GGR of local operators is about €785 million. The indicator increases by an average of 23% per year, which attracts many foreign investors.
In 2020, the country adopted a gambling law. Its main task is to adapt the regulatory framework to the requirements of the European Union and create favourable conditions for doing business.
The state is not yet a member of the EU, although it has close economic and cultural ties with the political alliance.
Advantages of launching an iGaming startup in Serbia:
Low competition in the industry. The local market opened relatively recently, so it is not oversaturated with products from foreign brands. The authorities do not limit the number of operating online casinos, unlike land-based halls with slot machines. There should be no more than 10 of them for the whole country.
Long validity period of the permit. The document is issued for 10 years with the right to extend it under a simplified procedure.
Low government fees. Online casino owners must transfer €2,500 to the state treasury every month. The cost of running offline establishments is significantly higher — €500,000 per year.
Loyal fiscal burden. The tax rate is 10% with GGR. Businesses additionally transfer deductions for hired personnel, dividends, and withdrawn capital.
Minimal restrictions. For legal work, it is enough to connect AML and FATF payment verification, adding user verification by age and geolocation as well. The authorities prohibit players from placing bets in offshore casinos, but do not block such websites or impose fines.
To obtain a licence, a company must be registered in Serbia or one of the jurisdictions of the European Economic Area (EEA). The minimum authorised capital of the brand needs to be €250,000.
The list of the best regions for implementing casino projects includes:
Croatia
All types of entertainment for money are allowed here, except for lotteries. The country has a stable political and economic environment, as well as a developed IT infrastructure. Croatia has been a member of the EU since 2013.
The registration and issuance of licences is regulated by such a legal act as “Zakon o igrami na sreću”. A separate permit must be obtained for each kind of gambling.
The main problem in the state is the high cost of the certificate. For 10 years, operators must transfer more than €430,000 annually.
The government also obliged entrepreneurs to pay tax on user winnings. The rate depends on the size of the prize: from 10% to 30%
Bulgaria
This is one of the most underrated Balkan countries, where comfortable conditions for launching iGaming startups have been created. The market is not yet oversaturated with entertainment brands. Both the local population and the government are interested in developing the sector.
The number of online casino permits is unlimited. Operators pay 20% of the GGR for maintaining the licence. The entry fee is €70,000, and another €300,000 must be provided as a bank guarantee.
There are many top software vendors working in Bulgaria, including Endorphina, Amusnet Interactive, Ezugi, and other companies
Cyprus
The gambling industry in Cyprus is showing a steady upward trend.
The main problem with the jurisdiction is that entrepreneurs can only accept online bids on sports. For this reason, the country has a huge number of thriving bookmakers, while the digital casino segment lags far behind.
The state’s key advantage is that there are no monthly licence fees. Business owners pay only 13% of the GGR. This is 10% of the tax itself and 3% as an administrative charge
North Macedonia
This is the youngest market in the Balkans, which was opened in 2022. Operators can run an online casino, a bookmaker’s office, or a poker room. The region has a high level of smartphone penetration (81.2%).
To replenish their accounts and withdraw winnings, players use popular payment applications: BitPay, PayPal, PaySera, and UnionPay
Despite the rapid development of gambling in the Balkans, in many countries, the niche is still controlled by state-owned companies:
In Slovenia, the lottery and bookmaking business is under the influence of 2 monopolists — Loterija Slovenije and Športna Loterija.
In Croatia, Hrvatska Lutrija is responsible for holding raffles and instant draws.
In Serbia, the state lottery has the exclusive right to accept bids on bingo, keno, and scratch cards. The jurisdiction has also developed sports forecasting, reminiscent of online betting.
In Kosovo, all types of gambling are strictly prohibited. The exception is the Lotaria e Kosoves local raffle.
In Moldova, entrepreneurs are denied access to land-based and digital casinos. Bids on the results of rounds in slot machines, sports, and horse racing are accepted by the state body Loteria Nationala a Moldovei. The same company organises lottery draws.
This region is considered one of the most promising ones for launching and scaling iGaming startups.
Key aspects that operators should take into account:
The main advantages of the market: a growing economy, a stable political situation, a favourable business climate, and a developed gambling community. Most countries of the peninsula have introduced flexible taxation, which depends on GGR for the reporting period.
The Balkans has a strong labour market, modern IT infrastructure, and broadband 5G coverage. Many top entertainment content providers are registered here. These are Endorphina, Playtech, Amusnet Interactive, Ezugi, BetSoft, Pragmatic Play, and other software vendors.
To launch an iGaming startup, it is worth considering Romania, Greece, and Serbia. Croatia and Bulgaria are also promising in terms of investment, although high licensing fees may discourage investors.
The region has a strong state monopoly, especially with regard to lottery draws. Similar practices are observed in Slovenia, Kosovo, Moldova, and other countries.
The Gaminatorstudio is glad to be your guide in regulated markets.
From us, you can order the following useful solutions:
We also provide strong legal support. This includes assistance with business registration, preparation of documents for obtaining a licence, consultations on the choice of a tax system, and much more.
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Check the information used to contact us carefully. It is necessary for your safety.
Fraudsters can use contacts that look like ours to scam customers. Therefore, we ask you to enter only the addresses that are indicated on our official website.
Be careful! Our team is not responsible for the activities of persons using similar contact details.